SHIPPING & RETURNS POLICY

SHIPPING POLICY

Due to Holiday demand, please expect delays of 3-4 business days. Orders placed after 10/1/22 can be returned through 1/31/23. Original shipping and handling fees are non-refundable. Palladiumboots.com does not offer international shipping at this time. Click here to see if there is a local website available for your country.

STANDARD SHIPPING Order before 12/12 to ensure delivery before Holiday

  • $10 or FREE for orders over $100, applied at checkout
  • Orders may take 1 - 2 business days to process and ship after you have received your confirmation email
  • Standard shipping time is 3 to 5 business days after the order has been shipped
  • Excluding Alaska, Hawaii, AA/AE/AP military bases or US territories

EXPEDITED SHIPPING Order before 12/19 to ensure delivery before Holiday

  • $25 applied at checkout
  • Orders placed before 10:30 AM PST ship the same business day
  • Orders placed after 10:30 ship the following business day
  • Includes all 50 states 

      CREDIT CARD REVIEW POLICY

      • All orders are manually verified by our team, so please be aware that an initial order approval is subject to manual review

      RETURN POLICY

      Start my return

      • We hope you love your Palladium Boots product, but if you’re not completely satisfied, you can return merchandise within 30 days of purchase
      • Please note that $8.00 will be deducted from your purchase amount for use of the pre-printed label that is included in the original shipment
      • Original shipping and handling fees are non-refundable
      • All markdown styles are final sale and therefore are not eligible for return, refund, or exchange
      • Only orders purchased online at palladiumboots.com can be returned by mail to us at our warehouse
      • Any Palladium merchandise purchased from an authorized retailer must be returned to the store from which it was originally purchased and is subject to the return policy of the originating retailer

      SIZE CHART
      MEN'S SIZE CONVERSION
      USA CM UK EUR
      6.5 24.5 5.5 39
      7 25 6 39.5
      7.5 25.5 6.5 40
      8 26 7 41
      8.5 26.5 7.5 41.5
      9 27 8 42
      9.5 27.5 8.5 42.5
      10 28 9 43
      10.5 28.5 9.5 44
      11 29 10 44.5
      11.5 29.5 10.5 45
      12 30 11 46
      12.5 30.5 11.5 46.5
      13 31 12 47
      14 32 13 49
             

      WOMEN'S SIZE CONVERSION
      USA CM UK EUR
      4.5 21.5 2.5 35
      5 22 3 35.5
      5.5 22.5 3.5 36
      6 23 4 37
      6.5 23.5 4.5 37.5
      7 24 5 38
      7.5 24.5 5.5 39
      8 25 6 39.5
      8.5 25.5 6.5 40
      9 26 7 41
      9.5 26.5 7.5 41.5
      10 27 8 42
      11 28 9 43
      12 29 10 44.5

      UNISEX SIZE CONVERSION
      USA CM US (M's) US (W's) UK EU
      3.5 21.5 3.5 5 3 35.5
      4 22 4 5.5 3.5 36
      4.5 22.5 4.5 6 4 37
      5 23 5 6.5 4.5 37.5
      5.5 23.5 5.5 7 5 38
      6 24 6 7.5 5.5 39
      6.5 24.5 6.5 8 5.5 39.5
      7 25 7 8.5 6 40
      7.5 25.5 7.5 9 6.5 40.5
      8 26 8 9.5 7 41
      8.5 26.5 8.5 10 7.5 41.5
      9 27 9 10.5 8 42
      9.5 27.5 9.5 11 8.5 42.5
      10 28 10 11.5 9 43
      10.5 28.5 10.5 12 9.5 44
      11 29 11 12.5 10 44.5
      11.5 29.5 11.5 13 10.5 45
      12 30 12 13.5 11 46
      13 31 13 14.5 12 47
      14 32 14 15.5 13 48

      BOYS SIZE CONVERSION
      USA CM UK EUR
      1.5 20.25 1 33
      2 20.5 1.5 33.5
      2.5 21 2 34
      3 21.5 2.5 35
      3.5 22 3 35.5
      4 22.5 3.5 36
      4.5 23 4 37
      5 23.5 4.5 37.5
      5.5 24 5 38
      6 24.5 5.5 39
      6.5 25 6 39.5
      7 25.5 6.5 40

      CHILDREN'S SIZE CONVERSION
      USA CM UK EUR
      10.5 17 10 28
      11 17.5 10.5 28.5
      11.5 17.75 11 29
      12 18 11.5 29.5
      12.5 18.5 12 30
      13 19 12.5 31
      13.5 19.5 13 32
      1 20 13.5 32.5
      1.5 20.25 1 33
      2 20.5 1.5 33.5
      2.5 21 2 34
      3 21.5 2.5 35

      INFANT'S SIZE CONVERSION
      USA CM UK EUR
      4 11.5 3.5 19.5
      4.5 12 4 20
      5 12.5 4.5 21
      5.5 12.75 5 21.5
      6 13 5.5 22
      6.5 13.5 6 23
      7 14 6.5 23.5
      7.5 14.5 7 24
      8 15 7.5 25
      8.5 15.25 8 25.5
      9 15.5 8.5 26
      9.5 16 9 27
      10 16.5 9.5 27.5