Shipping & Returns Policy

Shipping & Returns Policy

Standard shipping is free for all U.S. orders.

Please allow 4 - 7 business days to process, pack, and ship. Excludes Alaska, Hawaii, AA/AE/AP military bases or US territories. $25 Expedited shipping is available at checkout. Before 10:30 AM PST: Same business day to process, pack, and begin shipping. After 10:30 AM PST: Next business day to process, pack, and begin shipping. 1 - 2 business days to complete shipping. Includes all 50 states. Palladium Boots US does not offer international shipping. View international websites.


    We hope you love your Palladiums, but if you’re not completely satisfied you can return them within 30 days of purchase: Start my return or exchange. For orders placed from 11/20/23 through 12/31/23, we are offer extended holiday returns of 60 days. Only offered for merchandise purchased from Palladium merchandise purchased from an authorized retailer must be returned or exchanged to the original retailer and is subject to their policies.  Refunds typically take 7 - 14 business days (up to 21 business days during Holiday)


    Please note that initial order approval is subject to manual review.

    Frequently asked questions (FAQ)