Explorer's Club Terms and Conditions

Explorer's Club Terms and Conditions

By joining the Palladium Boots Explorer's Club Rewards Loyalty Program on our website, members agree to our Terms and Conditions. These terms may be modified at any time without prior notice by Palladium Boots in its absolute discretion, and any changes may be applied retrospectively.

Members are limited to a maximum of five orders per month, subject to potential adjustments communicated promptly in the program rules. Palladium Boots is not liable for misdirected or lost email communications or technical issues related to the loyalty program.

Palladium Boots may collect personal information for the program; refer to our Privacy Policy for details. The company reserves the right to cancel, terminate, modify, or suspend the loyalty program at any time.

Palladium Boots is not responsible for any tax liability incurred by members, and the terms are to be read in conjunction with reward-specific conditions and the website's general Terms and Conditions. Palladium Boots's decision is final and binding on all matters related to the loyalty program.

Members & Membership

Individuals become members upon signing up on the Palladium Boots website. Membership is open only to individuals with a valid email address. Members can only have one active membership at a time. Palladium Boots can refuse or terminate membership without notice or reason, and membership is non-transferable.


Palladium Boots may update a member's account with rewards based on purchasing behavior and promotional activities. Rewards are notified via email, and Palladium Boots reserves the right to withdraw, cancel, or vary them without notice. Rewards are non-transferable, non-redeemable for cash, and cannot be retroactively allocated. Palladium Boots has the discretion to exclude items from redemption and can terminate rewards if membership is terminated. Members are entitled to benefits, which Palladium Boots can vary at any time without notice. Rewards are presented as discount codes. Reward vouchers expire within 60 days and exclude collaborations, sale, and final sale items. Spend is calculated on dollars spent, excluding shipping fees and gift card purchases. Loyalty points expire after 1 year of inactivity. Members receive birthday rewards and can earn points through referrals, each subject to specific conditions outlined in the program.