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A NOTE FROM PALLADIUM ABOUT COVID-19. READ MORE HERE

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RETURN POLICY

RETURN POLICIES

Due to COVID-19, we have extended our online return policy from 30 days to 60 days from shipping date starting March 1, 2020 - April 30, 2020.

Please note that $8.00 will be deducted from your purchase amount for use of the pre-printed label that is included in the original shipment.

You can expect a refund in the same form of payment originally used for purchase within 30 days of our receiving your returned product.

Original shipping and handling fees are non-refundable.

Only orders purchased online at www.palladiumboots.com can be returned by mail to us at our warehouse.

Any Palladium merchandise purchased from an authorized retailer must be returned to the store from which it was originally purchased and is subject to the return policy of the originating retailer.

START YOUR RETURN


HOW TO RETURN

We offer a very easy way to make your Palladiumboots.com return:

Return by Prepaid Shipping Label:

  • Use the prepaid Fedex Ground shipping label included with your order to ship your return, or print a new prepaid label by visiting our Returns Portal.
  • Enter your order number and email to begin and follow the step-by-step instructions. You do not need to have an account or login to use the Returns Portal
  • Place your items plus your packing slip in the original reusable shipping carton (or packaging of your choice), affix the prepaid return label to the outside of the package.
  • Drop off your package at any FedEx office or FedEx partner location near you.

START YOUR RETURN